Privacy Policy

This Privacy Policy covers the use of the website “Library.com” and the app of “Library”, which is operated by M/s e-Solution.

1. Information We Collect

“Library” may collect information directly from users including:

• Name, address, contact number, email ID
• Membership details, issued books, reading preferences
• Library visit records and digital access logs
• Feedback or communication shared with our librarians or support team

Additionally, we may collect information from third-party systems or educational institutions for:

• Identity verification, membership validation, and digital credential issuance
• Usage patterns from your visits to the Library’s website, app, and partner portals

We may also obtain information about you from publicly available educational directories or authorized sources.

2. How We Use Your Information

We use your data to:

• Register members and verify library credentials
• Manage book issuance, returns, and digital reading access
• Send reminders, updates, and announcements
• Enhance your reading experience and improve library services

3. Sharing Your Information

We may share your data with:

• Partner libraries, educational institutions, and reading platforms
• Authorized library staff and management systems
• Authorities if required by applicable law or educational regulations

As a registered member, you may be contacted via email, phone, or official communication channels regarding your membership or services.

4. Use of Cookies & Tracking

We may use cookies and analytics tools to monitor website performance, manage user sessions, and enhance browsing or digital catalog interactions.

5. Data Security

Your personal and membership data is securely stored and encrypted. Access is limited to authorized library staff. We use SSL encryption, firewalls, and regular system monitoring to safeguard information.

6. Data Retention

We retain member information as long as required for service and record-keeping purposes. You may request deletion or deactivation of your membership data anytime.

7. Your Rights

• Request access to your membership data
• Update or correct your information
• Request data deletion or limit processing

8. Third-Party Services

External tools such as digital reading apps, email systems, or e-learning platforms may process your data under their own privacy policies.

9. Children’s Privacy

The Library may collect data from students or minors only with verified parental or institutional consent.

10. Policy Updates

This policy may be updated from time to time. Major revisions will be notified via email or through the Library’s online notice board.
Last revision: July 19, 2025

11. Help

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